My Shout! FAQ

My Shout! FAQ

This post contains answers to Frequently Asked Questions for the My Shout! fundraiser arranged by me, Nagi from Recipetin Eats, to provide meals to Sydney frontline healthcare workers during the COVID-19 pandemic and provide some much needed revenue into our hospitality industry.

FAQ

Where does my money go?

100% of the money raised goes directly to purchasing meals and nourishing snacks for COVID-19 frontline workers in Sydney hospitals from local businesses, including restaurants, cafes, catering companies and bakeries.

Overheads and costs associated with running this project, including people resources, will be borne by me.

How do you know the food is safe?

All businesses providing the meals or any other food will be required to meet mandatory Australian food safety standards (HACCP and Food Safety Supervisors) as well the higher sanitisation standards plus social distancing requirements required in today’s COVID-19 environment.

In addition, the acceptance of food is being vetted by appropriate authorities at each hospital, including an approval process for each food provider.

Food will be prepared fresh on the day of delivery, and will be suitable for reheating and/or freezing (reheating will provide extra food safety precaution).

Disclaimer: While both myself and my suppliers will undertake to do everything we can to ensure food safety, we cannot provide any guarantees. That would be impossible even in the best of times.

Who is preparing the meals?

At this time, food for My Shout! is only being purchased from two sources which have been pre-approved by hospitals, both of which I know personally:

  1. Baptiste and Wilson – for meals, a Sydney catering company run by a chef and cook (both of whom are trained Food Safety Supervisors); and
  2. Bowan Island Bakery – a well known HACCP Australian food safety certified bakery that sells baked goods across Sydney through 3 locations and city-wide Harris Farms stores. Baked goods are cooked in a central bakery located in Chatswood.

This list will be expanded as demand and funding allows, with a rigorous screening process (by both myself and each hospital in accordance with their respective policies before they accept food).

Restaurants and other meal suppliers, please complete this form to participate

How much do the meals cost?

The meals will be $10 or less per head, sold at or below cost.

Snacks will be procured at the best possible price, no higher than wholesale. Freshly baked muffins trumps chocolate bars and chips, but I will resort to the latter where hospital policy only permits manufactured foods.

What type of meals are being provided?

Here is a sample – this weeks’ Baptiste and Wilson menu:

  • MONDAY: Pork Tenderloin with Fennel, Carrot and Mustard Jus
  • TUESDAY: Chicken Adobo, Smoky Potato, Cauliflower and Kale
  • WEDNESDAY: Middle Eastern Lamb Shanks with Turmeric Rice
  • THURSDAY: Pork Shoulder Roast, Green Beans and Sweet Potato Wedges
  • FRIDAY: Potato and Eggplant Rogan Josh with Rice

Not bad, hmm? I feel like our healthcare workers deserve amazing food!

(PS If you’re wondering how on earth they can provide such amazing meals at such a low price, the answer is that they are providing it at ingredients cost only. Their time, delivery, kitchen space cost etc – everything else is being donated for free. They are amazing.)

Why bother with snacks?

Because hospital policies around food acceptance is becoming tighter, with many no longer accepting homemade goods from caring citizens. Some hospitals have a strict no food unless wrapped in heat seal packaging policy (eg muesli bars, chips), thus making it impossible to provide meals to healthcare workers, whether homemade or made by restaurants.

Which hospitals and healthcare workers are getting the meals?

The free meals and snacks will be on offer to all Sydney hospitals with COVID clinics and wards, on an as-available basis and within each hospitals’ constraints and policies.

This includes: Bankstown-Lidcombe, Campbelltown, Canterbury, Concord, Fairfield, Hornsby Ku-Ring-Gai, Liverpool, Mona Vale, Nepean Public, Northern Beaches, Prince of Wales, Royal North Shore Public, RPA Camperdown, Ryde, St George Public, St Vincents Public, Sydney, Sydney Children’s Randwick, Children’s Hospital Westmead, Sutherland, Westmead.

Hospitals – please complete this form to request free meals

Where possible, contact points at each hospital will distribute the meals to those that most need it – for example, those who live alone or with other healthcare workers, and those who have had to move out to keep their families safe.

They need medical equipment more than food.

I know. But I have no contacts or experience in the field of medical equipment. I wish I did.

So I’m sticking with what I know, and where I have the most contacts and reach, and providing meals to healthcare workers who need it the most. Those who don’t go home to a warm homemade meal at night, those who have moved out of home for fear of infecting their loved ones.


I know times are tough for many, with the impact of COVID-19 reaching wide and far. Anything you can spare to help will be so appreciated by our healthcare workers. Gestures from the community in any form, whether it be fundraisers like this or even notes of encouragement, raises their spirits in difficult times like these.

If you are unable to provide monetary assistance, please consider reaching out to your local hospital and sending a note of thanks to our Frontline Workers. Just google the hospital name and find the general contact page and send an email!

Thank you for reading – Nagi x

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